Question 1

What is Cinewav?

Accepted Answer

Cinewav is a patented synchronized audio platform that lets audiences listen to perfectly synced, high-fidelity audio on their own smartphones at museums, galleries, outdoor cinemas, and large-scale events — no speakers or sound system required.

Question 2

Do attendees need to download an app?

Accepted Answer

No. With Cinewav's PWA Instant Join, attendees can scan a QR code and access perfectly synchronized audio directly in their mobile browser — no app download, no registration, and no login required.

Question 3

How many simultaneous users can Cinewav support?

Accepted Answer

Cinewav scales from 30 to over 10,000 simultaneous users.

Frequently Asked Questions

Device Compatibility

Setup & Implementation

Bandwidth & Technical Requirements

Features & Capabilities

Pricing & Support

Still Have Questions?

Frequently Asked Questions

Device Compatibility

What devices are compatible with Cinewav?

Do visitors need to download an app?

What are the minimum device requirements?

Can visitors use their own headphones or earbuds?

Does Cinewav work offline?

Setup & Implementation

How long does it take to set up Cinewav?

What equipment do we need to provide?

Do you provide training for our staff?

Can we update content ourselves after launch?

How do we handle visitor support during events?

Bandwidth & Technical Requirements

How much bandwidth does Cinewav require?

What WiFi coverage do we need?

Can Cinewav work with our existing WiFi network?

How many simultaneous users can Cinewav support?

What happens if WiFi drops during an experience?

Features & Capabilities

What's the difference between Quest Mode and Synchronized Experiences?

Can we offer multiple languages?

How does GPS or Bluetooth triggering work?

Can we white-label Cinewav with our branding?

Pricing & Support

How is Cinewav priced?

Are there ongoing costs after setup?

What support is included?

Can we try Cinewav before committing?

What if we need custom features?

Still Have Questions?